Why Does A Telecom Company Need To Bill Its Customers Without Fail?

Communication is necessary in every sphere of life. Be it our personal or professional lives, we cannot survive without communication. What took place through wired phone connections a few decades back has been replaced by telecommunication? No doubt, telecommunication is part and parcel of our lives in today’s world. Can you even imagine living without your mobile phone for a day? Likewise, it would not be surprising to see global business conglomerates falling like a pack of cards in the absence of telecommunication. Not only does telecommunication allow companies to exchange information, but also ensures smooth running of a business. Moreover, even people from two different departments of the same company cannot communicate if they are not provided with this service.

Since thousands of people all over the world are the customers of many telecom companies, telecom billing services definitely have an important role to play. Well, we cannot deny the fact that a normal human being cannot live without his phone even for a single day. Similarly, a phone is now a necessity for businesses. Consequently, customers should know how they have been billed for the use of the services. At times, companies manage thousands of customers across different countries of the world. In such a situation, they need to understand that they are catering to the requirements of a global customer base. This is the reason streamlined billing process has become the need of the hour.

At present, it has become inevitable for companies to use a telecom billing software. This facilitates the monitoring of telecom services which in turn enables a reduction in bills. Moreover, the deployment of a telecom billing system allows companies to save on their costs. Thus, it encourages savings and helps a company use the same for its growth and development.

We are living in a world where immense technological advance has made many impossible things possible. Since a modern customer has everything available to him at the click of a mouse, he cannot wait for things. A customer might end up changing his service provider if he faces the slightest inconvenience. It is not unusual for customers to change service providers if there is a small problem with their bill. Consequently, a service provider needs to have an edge over its competitors. This is the reason companies need to stand up to the expectations of their customers.

All of us agree that technology has become an essential part of our lives. We now live in a world where almost everything is done with the help of technology. Technology is synonymous with Information Technology in the contemporary tech savvy world. Gone are the days when things took place manually. A modern business process thrives on technology. It is the blood that flows through the veins of a contemporary organization. However, employees of an organization are likely to face technical problems at some point in time or the other. This is exactly where an IT help desk solution comes to the rescue of employees. Last, but not the least, such a solution ensures that the efficiency of an organization does not get affected in the long run.

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Why Your Business Should Consider SMS

As an organisation, the use of SMS might seem too innovative or unprofessional.

So why are “forward-thinking” organisations throughout the world welcoming SMS open-heartedly. What’s so good about SMS?

SMS is popular and well-established

To begin with, SMS is extremely popular; each day billions of text-messages fly from phone to phone. Over here in the UK, for example, we send each other over 83 million messages each day.

These facts show that SMS is no longer something new. It’s a well-established method of communication, not just an extra function on a mobile phone.

Anytime / Anywhere

The most important aspect of SMS is its unique ability to reach anyone, anytime, anywhere and because there are no barriers in-between the sender and the receiver, every message is almost definitely read.

SMS is a great friendship-marketing tool

As SMS is a personal method of communication, organisations use features like message personalisation to communicate with their clients & staff in a friendly manner, making each recipient feel as if their messages were individually written and sent to them alone.

SMS is reliable

Furthermore, messages sent through reliable service providers are usually delivered within seconds and provide real-time delivery reports.

Now I say ‘reliable’, because it is possible to route messages through offshore networks on the other side of the world and whilst their prices might be low, so is their reliability.

The Economics Make Sense

SMS is the most cost-effective method of communication and its financial benefits are numerous. Imagine how much time you need to contact 1,000 people by post and how much it would cost. In the UK, this would be

– paper… let’s say 1p per piece

– envelopes… let’s say 2p per piece

– stamps… these are at least 30p each

– time… a lot!

Well SMS can do all of that in less than 5 minutes in a tiny fraction of the cost.

And don’t forget, if your organisation uses a database, website or a specialised piece of software, they can easily be SMS-enabled to trigger messages on particular events allowing you to take advantage of SMS without doing anything yourself.

Got the message yet?

Having read this, you would have begun to understand that the only reason many organisations haven’t begun to use SMS is a fear of trying something new.

4 Applications Of Mobile Healthcare Solutions

Smart phones have heralded a new era in computing technology. Nowadays, phones the size of your palm have the capacity and power of a desktop computer. Hence, it is inevitable that the healthcare industry take advantage of the new-found mobile computing power in transforming the overall industry. Mobile healthcare offers a plethora of advantages including convenience, instant access etc. They have a real time impact on various medical branches which culminate to provide efficient and fast medical services to the affected person. After all, human life is priceless. Read on to find 4 applications of mobile healthcare solutions.

1. As a recording device

In olden days, doctors and nurses used to manually take notes, which used to be cumbersome and time consuming. Now, instant note taking is possible with the help of voice recording software. Use of mobile devices for noting reduces stress on the overall IT infrastructure. The main advantages are convenience, time savings and increased accuracy. The touch screen interface makes it very easy to start and stop the recording at the desired time.

2. For Radiologists

Radiologists are specialized personnel who deliver visualized images of the affected body parts. Mobile technology can aid radiologists for quick snapshots with customized software. Many leading providers who are into healthcare management systems have pr-developed mobile software or design, according to the client specifications. Knowledge reference material can be made quickly available, thus reducing report turnaround time. Voice assisted search makes this process super fast. Quick diagnosis is possible with the help of radiologists who take the assistance of mobile healthcare solutions.

3. Online Searches

In case specialist doctors are in doubt, they have quick access to the mobile search platform, which provides information from a multitude of websites. They can either type the search terms or directly dictate it. The various categories can include symptoms, medications, references, and medical literature. Increased collaboration of doctors across different locations is possible with this feature. The main benefit is the speed of information. Doctors don’t have to wait long to find the required answers either from the internet or other expert doctors, which mightily aids in saving precious time.

4. Private ecosystem

Apple products have their own ecosystem, restricting access to other platforms. It is the main reason why very few security breaches are reported on Apple operating software. In the same way, mobile technology can be designed in such a way where it has its own private ecosystem. For example, patient management software can be customized to synchronize only with the parent hospitals operating system, which restricts outside interference. This greatly enhances the security of the software and the overall information technology infrastructure. Cleaning up any security lapses can be very expensive and time consuming, not to mention exposing lapses in the security management. Hence, it is very important to adopt preventive maintenance measures.

The above 4 applications stress on the importance of adopting a mobile healthcare solution for your hospital. And last but certainly not the least; quick adoption will lead to better integration.

Can You Get Apps for a Smart TV Much Like a Smartphone or Tablet

Harking back to time of GCSE science, I tend to reflect of the term ‘application’ normally meaning ‘practical usage’ as the exceptionally annoying section of these seemingly countless worksheets we had to pack out, just so we might set ablaze to something. The ‘application’ part was the spot where you needed to say what (if any) world, practical value your experiments had, which, because it seems, wasn’t usually a great deal in my case. I remember a classmate pretty maliciously soaking a spider in hydrochloric acid once, but I doubted, even at age fifteen and three quarters, that it would turn into a well-liked type of pest control.

As Led Zeppelin have now been telling us since the 1970’s, you realize sometimes words have double meanings. In the case of software design and programming, there’s also a lot of words that have now been co-opted to be able to denote something, usually only partially similar, to what the word actually means. So, applications, or ‘apps’ as we hip, swinging cats refer to them, don’t have anything at all to accomplish with GCSE science and all to do with cutting edge consumer technology.

An app is essentially a computer program developed to help the parent device carry out a specific function. Apps are like mini programs that were originally designed for portable devices like iPods, Smartphones and Tablet PCs. Apps range from the sublime, (such like the app that can track traveling whales in real time or the one which shows you the exact position of all the stars and heavenly bodies from anywhere in the world) to the totally stupid, but amusing anyways (the app where it is possible to punch a cartoon cat in the face, Angry Birds). Apple consumers alone have access to on 60,000 downloadable applications, most of them are totally free to use.

Smart TV, obviously, has its individual set of downloadable apps. I should indicate right now that these are not as esoteric as a wide-ranging applications accessible for your phone or Pc tablet, yet. So far Smart TV’s list of apps can be a mostly practical one. Here is a look at some of these applications you’ll be able to acquire for the Smart TV (NOTE: Different applications are accredited to various manufacturers – so if you’re distinctively after a TV for its applications, it pays to do your homework, that is, in its own way, a bit like GCSE science).

Netflix – The extension of a online movie rental company (and proud sponsor of our iFanboy comic book conversation show, I hasten to add) is an app which supplies you the choice to stream ‘rented’ movies over the Web for a little cover fee.

Amazon – From Amazon, you can download content. So if you’d prefer to purchase a film or Television show, you are able to simply click on the link and it will be sent directly to your hard drive. It’s less expensive than purchasing discs and far simpler to store.

BBC iPlayer – This is a small version of the iPlayer site; there’s also a BBC News and sports application.

YouTube – You’ll also discover other video sites accessible as apps. Dailymotion and Vimeo have become properly accessible from your television.

Along with these apps, you’ll find Sports applications which will record every game and applications for specific channels, making them available as individual networks as opposed to part of a cable/satellite package.

Whichever apps you want, ensure they are doing what you think that they do and they’re available for the TV you choose, before you buy. That way you may avoid disappointment.